A review monitoring agent that hears customers first

Use the App Store and Google Play recipes for mobile apps, the G2 recipe for software and the Trustpilot recipe for companies. Each posts new reviews to Slack or logs them in a Google Sheet on a schedule; the same Actors work as MCP tools when an agent should pull reviews on request.

Reviews arrive on four or five sites at once and nobody reads all of them. A small set of scheduled workflows puts every new review where the team already works, and an agent with the same tools can answer questions such as what changed after the last release.

Method

  1. Collect the identifiers: the App Store app ID or bundle ID, the Google Play package name, the G2 product page and the Trustpilot company page.

  2. Choose Slack for alerts or Google Sheets for a log you can chart.

  3. Import the recipes, set the identifiers in each request body and run once with a small limit.

  4. Turn on the daily schedule and ask your agent for weekly summaries by rating and app version.

Recipes for this job

  • Glassdoor reviews to Google Sheets

    Export public Glassdoor company review data into a Sheet for employer research, without personal profiles.

    GlassdoorGoogle Sheets

  • App Store reviews to Slack

    Post new iOS App Store reviews for your app or a competitor's into a Slack channel, with rating, version and…

    App StoreSlack

  • Google Play reviews to Google Sheets

    Log the newest Google Play reviews for an Android app in a Google Sheet. Columns follow the review records…

    Google PlayGoogle Sheets

  • G2 reviews to Google Sheets

    Track new G2 software reviews for your product or a competitor in a Google Sheet, newest first.

    G2Google Sheets

  • Trustpilot reviews to Slack

    Send new Trustpilot reviews for a company to a Slack channel so support and marketing see them the same day.

    TrustpilotSlack

MCP servers for this job

Guardrails

  • App stores return reviews per country or language; set the storefront you care about.
  • Review text belongs to its authors: quote it internally, not as marketing copy.
  • Star ratings move slowly; watch the share of new low ratings after a release instead of the average.

Questions

Which identifier does the App Store recipe need?

A numeric App Store ID, a bundle ID such as net.whatsapp.WhatsApp, or the app's App Store URL, in the appIds list of the request body.

Can the agent reply to reviews?

No. These Actors read public reviews. Replying needs the store's own developer tools and your developer account.